ADASHI 3.0 Pricing and Delivery

Map Products

ADASHI 3.0 products include NAVTEQ premium street maps for all of the US and Canada. ESRI-compatible international street maps can be provided as extra-cost options. Prices vary depending on location and specific requirements. Contact us to discuss your needs or for more information.

GSA Schedule Pricing

GSA discount pricing under our Schedule 70 Contract No. GS-35F-0500K is available to qualified domestic purchasers. Due to recent changes in federal regulations, state and local government purchasers are now qualified to purchase under our GSA supply schedule.

Volume Discount

Volume discounts are available based upon the cumulative number of licensed copies purchased.

Software Maintenance and Support

Software maintenance and support is included at no charge for the first twelve (12) months after license purchase. After the first year, the annual price for software maintenance and support is 20% of the license price then in effect. Software maintenance and support includes all maintenance releases and unlimited telephone support during regular business hours: 8:30 am to 5:00 pm Eastern Time, Monday through Friday, excluding U.S. holidays.

A renewal grace period of six (6) months is automatically granted following the expiration of software maintenance and support. If maintenance and support are renewed during the grace period, the renewal will take effect on the previous expiration date. If it is not renewed during the grace period, the licensee will no longer have the option to purchase maintenance and support; in that event, the licensee will have to purchase a new software license to obtain maintenance and support, including future updates.

Software Training

ADASHI 3.0 software training is available and can be customized to your organization’s specific needs. Contact us for a price quotation.

Purchase Terms

F.O.B. Origin, shipping is not included. All prices are quoted in U.S. Dollars. Prices do not include any applicable sales or use taxes. Normal terms are Net 10. Net 30 terms are offered to qualified, domestic purchasers. We accept MasterCard and VISA. Your credit card will be charged only when the product is shipped. International orders, outside the US and Canada, must be prepaid prior to shipment and an export license is required.

Delivery Limitations

Due to the sensitive nature of the ADASHI technology, ADASHI is only distributed to verified Emergency Response Providers. To receive the software, you must be an employee or official of a recognized federal, state, or municipal government public safety organization or other related authority charged with responding to emergencies including nuclear, biological, or chemical incidents. Please allow up to two (2) business days for us to independently confirm the information you provide in order to determine your eligibility. Once we have confirmed you are eligible and arranged payment, shipment will normally take place within one (1) business day. Standard shipment is via USPS First Class Mail.

Return Policy

Sales to purchasers who tried our software for free prior to purchase are final; no returns will be accepted. All other purchasers may return software for any reason at the purchaser’s expense within 60 days of purchase for prompt refund; a 10% restocking fee per license will be applied against the original purchase price. Shipping and handling fees are not refundable. Software must be completely uninstalled from the licensed computer(s) and all materials returned to us at the purchaser’s expense in as-new condition.

Customer Service

Customer service and technical support are available from 8:30 am to 5:00 pm Eastern Time, Monday through Friday, except U.S. holidays. Our toll-free line for service and support is 800.734.6956 x228 or 01.734.973.1177 x228 if calling from outside North America. If you prefer, you may also email us at support@adashi.org. We will respond to your email as soon as possible, but no later than the next business day. Technical support is available 24/7 on our support website. 24/7 direct dial support is under development and will be available to all customers with current maintenance contracts in the near future.